Manage a portfolio of customers, in a designated area, to execute sales plan.
Identify, plan and develop new customers in line with business development plans/targets.
Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met.
Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.
Plans own visit schedule in line with agreed customer service levels for that customer segment.
Collects, reports and analyzes the customer feedback/information on present as well as future market trends in the context of possible further market penetration.
Identifies, targets and implements the approved sales strategies in the assigned marketplace.
Plans, executes and reports on the sales activities in the assigned sales area.
Promotes the positive company image and develops long-term relations with the customers.
Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems.
Delivers periodical progress reports and proactively submits recommendations regarding the improvements in the approach to the marketplace.
Cooperates with the other departments in the implementation of approved service solutions.
Proactively informs the upper management about the required sales support level (including marketing, technical, logistics and control) and cooperates in and coordinates the implementation of the defined activity.
Systematically up-dates with valid, accurate and complete customer-related information.
Has expert knowledge on the features and benefits of available products/services.
Gets familiar with all applicable sales as well as corporate policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all regulations.
Performance Measurement:
AOP (Volume, Gross Margin and Channel activation & expansion).
Share of Accounts (SOA), SOM (Share of Market) evolution.
