Position Summary
To increase the market position through distributors and responsible for driving sales growth, will collaborate closely with marketing, planning, quality, service customer support to ensure a seamless customer experience and achieve sales targets.
Leading Key Account Management for south India industrial business customers & Distributors for MSG to handle business of $ 7 Mn+
Location : Based at Chennai
Reports To : Platform Sales Manager (PSM), Hydraulics (Industrial & Distribution) & Mega Capex Projects
Responsibilities
Key Account Manager
- Handle MSG Products for South Distributors and customers.
- Maintain and expanding relationships with key Distributors, customers, work in close association with various business departments.
- Responsible for sales function, Handing new enquiry, Order intake, Order execution, Sales & Payment collection.
- Understanding the customer requirements / specifications & meeting the customer requirement.
- Preparation of techno commercial offer & ensure YOY growth & improve profitability.
- Front face of customers with respect to Application product selection, Deliveries, Service & Quality issues
- Manage Leads in Salesforce for converting into Opportunity to Inquiry
- Formulate Growth Strategy by direct opportunity reviews with key stakeholders for better results outcome
- Leadership to Lead the team for strong Customer Registration documentation
- Manage and ensure perform technical review of Customers / Distributors inquiries.
- Pricing and Technical Expertise guidance: Collaborate with divisions for pricing and technical specifications on project and non-standard requirements.
- Manage to achieve order booking as per plan
- Key Account Management for AR collection follow-up customers / distributors.
- Monitoring Inventory - Expedition of material and inventory in co-ordination with sourcing
- Opportunity development and convert to regular Business to achieve organization growth plans.
- New wins & improve the market share for Parker products.
- Achieve & exceed Sales, Order Booking, Collection plans.
- Map the opportunities in OEC, to provide inputs to organization future growth actions.
- Coordinate with internal team (Engineering, Production, Logistics, Quality & Service) to deliver customer demand & improve customer experience score.
- Updating the market trend / competition activities to management periodically to plan organization strategy.
- Organize Techdays / Product promotion activities (technical seminar, training) at customer end for brand promotion.
- Track Customers Growth strategies and align Parker Initiatives inline to that.
DECISION MAKING AUTHORITY
- Can propose product meeting customer specification.
- Negotiate price for new orders with customer within set limit. Beyond limit, seek approval as per authority matrix.
- Negotiate contract terms with customer within set limit. Beyond limit, seek approval as per authority matrix
- Lead Generation
PLANNING AND ORGANISATION
- To Coordinate with internal teams of Supply chain, quality, service, Marketing, Engineering, Finance to serve customer requirements.
- To coordinate with Customer Purchase, Engineering, Quality, Finance team for regular business transactions & new business opportunities
- Pricing cell for I2O'S
Qualifications
Bachelor of Engineering with minimum 10-12 years sales experience with knowledge of product applications, competition, and markets.
Ability in problem-solving and negotiation
Relationship Building
Customer relationship
Technical expertise
Communication skills
Business acumen
Strategic Thinking
Parker Hannifin
Parker Hannifin Corporation is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets.
