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| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Depot operations Ensuring proper depot operations so as to maintain proper stock position | . Indent of material at factory - by involving Team and their Sales plan for the month so that achieve 90% accuracy in I2 plan and avoid Stock outs. . Maintaining godown as per ISO 9001 norms . Maintaining good relations with transporters . Ensuring timely & proper accounting of invoice, cr/debit notes, reconciliation, sales tax etc . Preparing detailed assessment of each individual party based on sales target achievement, sales growth & payment position . Submit MIS report to State Head/Regional Head . To visit godown frequently . Maintain stacking as per norms . Implement FIFO system . Maintain proper inventory level . Prepare report on damaged material . Developing relations with sales tax, excise, weight & measurement authorities. |
| KRA2 | Sales collection, C form collection & Ugai management | . Monitoring & reviewing company's & freight outstanding . Reviewing the ageing of debtors on a daily basis . Collections of cheques, DD from customers . Coordination with service agent/C & F for ensuring collections in time . Development & periodic review of critical ugai indicators . Collection of all the C forms from the parties . Ensure that the C forms are in proper format with all supporting and are dispatched to plant in time |
| KRA3 | Achieving sales targets Achieving sales targets of white cement & new products | . Ensure frontline implementation of zonal marketing plan . Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area . Review the classification of stockiest/ retailers & direct users according to their lifting & other specified parameters . Performing systematic market visit schedule activities . Building rapport with all the customers . Ensure collation of orders & feeding the same in e-commerce site on web . Approval of credit note after checking all the details . To fill in Daily Activity Report & call cycle entries . Attentively listen to customers problems/issues & apprise the same to area head/state head . Attending to quality, pricing problems of the retailers/ stockiest & direct customers |
| KRA4 | Gathering market feedback | . Provide the feedback & need for appointing new dealers/stockists in unrepresented areas or the areas which are not fully penetrated. . Providing feedback on weak pockets of sales areas & the reasons thereof . Closely interact with retailers/retailers staff/stockists to get the first hand market feedback & submitting the same to area head/state head . Make available the information on competitors promotion activities to area head/state head . Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same |
| KRA5 | Promoting products & applications | . To conduct retailers meet and coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products . To involve CASC team in sales plan and give detailed requirements of Sampling/ Painter Meets/ Counter Meets for the month. Participate in events along with CASC and convert the activity into business. . Ensuring proper utilization of budget for promotional activities and review with CASC team on Plan requested by Team vs. Actual . To ensure implementation of promotional schemes in retail channel & submit the first hand report of the schemes effectiveness . Collection of tokens, issue of credit notes for implementing the scheme . Timely distribution of sales promotional material . Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there . To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business . Distribution of gifts & other promotional material to customers in time |
| KRA6 | Initial complaint handling | .To attend to the complaints of customers with regard to minor & generic applications & products .Visiting site to get the actual feel of complaint .To take the initial account of the nature of complaint .To attend to the complaints of retailers with regard to packing quality, product quality, weight complaints, damaged goods .To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement |
Job ID: 149345617
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