Job Overview:
We are seeking a dynamic and results-oriented Retail Area Sales Manager to oversee and drive sales efforts within a designated territory. The ideal candidate will have experience in managing retail operations for brands with both offline and online presence. This role requires a strategic thinker with a passion for sales, excellent leadership skills, and a proven track record in achieving sales targets and fostering customer relationships.
Key Responsibilities:
Sales Strategy and Execution:
- Develop and implement effective sales strategies to achieve sales targets and expand market presence.
- Monitor and analyze sales performance metrics, and adjust strategies as needed to meet objectives.
- Identify and pursue new business opportunities and sales channels to drive growth.
Team Leadership and Development:
- Lead, coach, and motivate a team of sales staff to achieve individual and team sales goals.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Foster a positive and collaborative team environment.
Retail Operations Management:
- Oversee daily operations of retail stores within the designated area to ensure high standards of customer service and store presentation.
- Coordinate with store managers to ensure consistent execution of company policies and procedures.
- Monitor inventory levels and coordinate with supply chain teams to ensure optimal stock levels.
Customer Relationship Management:
- Build and maintain strong relationships with key customers and stakeholders.
- Address and resolve customer complaints and issues promptly and effectively.
- Implement customer loyalty programs and initiatives to enhance customer satisfaction and retention.
Market Analysis and Reporting:
- Conduct market research to stay informed about industry trends, competitor activities, and customer preferences.
- Prepare and present regular sales reports and forecasts to senior management.
- Provide insights and recommendations for continuous improvement and business growth.
Requirements & Qualifications:
- Bachelor's degree in Marketing, or related field.
- Minimum of 5 years of experience in a similar position handling sales management, in the retail sector.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
- Willingness to travel within the designated area as required.
