Location Name: Vizag
Job Purpose
This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes
Duties And Responsibilities
- Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and ComplaintMonitor & measure key conversion, productivity & data penetration metricsLearning and Understanding of CRM & lending system - Salesforce.com & Finnone is must. Effectively engage with Credit, Operations & Risk teams.Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.Tracking cases at every stage to have better control.
Required Qualifications And Experience
Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.
