Job Description

Group Company: AU Small Finance Bank Limited

Designation: Area Manager MBL

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced Area Manager to lead and expand our Micro Banking Lending (MBL) operations within the designated region. This role demands a strategic leader with a deep understanding of financial services, particularly in microfinance and small business lending. The successful candidate will be responsible for driving sales growth, managing a team of sales professionals, ensuring compliance with regulatory standards, and fostering strong relationships with clients and stakeholders. This position plays a critical role in achieving the bank's mission to provide inclusive financial solutions and contribute to the economic development of underserved markets.

Responsibilities:-

Develop and execute strategic sales plans to achieve area targets for micro banking lending products.
Lead, mentor, and manage a team of sales officers and relationship managers to maximize productivity and performance.
Monitor and analyze market trends, competitor activities, and customer needs to identify new business opportunities.
Ensure strict adherence to regulatory guidelines and internal policies in all lending operations within the area.
Build and maintain strong relationships with key clients, local businesses, and community leaders to enhance brand presence and customer loyalty.
Coordinate with credit and risk teams to ensure timely and accurate loan disbursement and recovery processes.
Prepare and present detailed reports on sales performance, market feedback, and operational challenges to senior management.
Implement training programs to enhance the skills and knowledge of the sales team on product offerings and compliance requirements.
Collaborate with marketing and product development teams to tailor financial products that meet the specific needs of the regional market.
Drive initiatives to improve customer service quality and resolve escalated client issues promptly and effectively.

Skill:-

Microfinance Sales Strategy
Team Leadership and Development
Financial Product Knowledge
Regulatory Compliance
Client Relationship Management
Market Analysis and Competitive Intelligence
Credit and Risk Assessment
Performance Reporting
Training and Development
Stakeholder Engagement

Preferred Qualifications:-

Bachelor's degree in Business Administration, Finance, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 5-7 years of experience in sales management within the financial services sector, with a focus on microfinance or small business lending.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements