Key Result Areas
Supporting Actions
Credit Underwriting Management
- Ensure timely and policy-compliant credit decisions across assigned branches.
- Support branch teams in evaluating proposals and managing turnaround time.
- Address audit and compliance observations and coordinate with collections for recovery actions
Process Improvements
- Identify and implement local process enhancements to improve efficiency and reduce manual work.
- Support adoption of digital tools and workflows at the branch level.
Portfolio Management
- Monitor bounce rates and early delinquencies using MIS dashboards.
- Implement corrective actions for high-risk accounts and support portfolio quality improvement
Business Growth
- Collaborate with sales and channel partners to support disbursement targets.
- Ensure smooth credit operations through regular engagement with stakeholders
Team Development
- Train and mentor branch credit officers to strengthen underwriting and compliance.
- Promote consistent execution of credit policies and support talent development.
