Area Credit Head - Credit Retail Secured - Mysore

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business

Financial Services

Unit

Aditya Birla Finance Limited

Location

Patna & Ranchi

Poornata Position Number of the job

Reports to: Poornata Position Number

Poornata Position Title of the job (30 characters max)

Area Credit Manager

Reports to: Poornata Position Title

Function

Risk Management & Compliance - RMC

Reports to: Function

Risk Management & Compliance

Department

BGFCRDC

Reports to: Department

Designation of the Employee

Area Credit Manager

Designation of the Manager

Date of writing/updation of JD

09 th Mar 2022

• Job Purpose : Write the purpose for which the job exists (in 2-3 lines) ( Max 1325 Characters)
  
  

The Purpose Of This Job Is:

• Review STSL D2C credit proposals, carry out thorough due diligence within stipulated turnaround times and decision of the cases / recommend the same to respective authorities - Zonal Credit Manager, National Risk Manager, Credit Committee for decision/ approvals on the case
• Maintain the quality of portfolio by regularly reviewing the portfolio and suggesting for the policy changes accordingly if any
• Regularly Review & Monitor the Portfolio Performance, PDD movement and Compliance related matters
• Regularly Review & Monitor Vendor Management and closure of Audit queries
• Bringing in the Process Efficiency & Quality Improvement Initiative, Cost Reduction Initiatives and Stakeholder Management
  
  

Customer Centricity, Productivity and People Management

• Dimensions : Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
  
  

Business Workforce Number

(Max 254 Characters)

Unit Workforce Number

(Max 254 Characters)

Function Workforce Number

(Max 254 Characters)

Department Workforce Number

(Max 254 Characters)

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

• Job Context & Major Challenges : Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ( (Max 3975 Characters)
  
  

Organizational Context

Key Aspects:

• As the lending arm of Aditya Birla Financial Services Group (ABFSG), Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate and Mortgages. Currently ranked within the top 10 NBFCs of India, ABFL has made significant progress and the Company's balance sheet at INR 45,000 Cr plus exceeds that of several mid-sized Banks and NBFCs
• Having focused traditionally on big ticket secured lending verticals and built a strong balance sheet on the same, ABFL has now also ventured into Small Ticket Secured Lending (STSL D2C) Business segment in order to effectively capitalize on its financial base with carefully managed exposures in this higher yield segment
• Small Ticket Secured Loan (STSL D2C) segment products line caters to funding medium to long term working capital needs of small businesses and individuals, via a suite of customized medium and long tenured products which are primarily backed by collaterals/security.
• Risk function is engaged in evaluating the creditworthiness of business entity/individual applicants by considering quantitative & qualitative factors like the client credibility, size of the client business, earnings of an individual, capital adequacy, liquidity and management quality
  
  

Job Context

Key Aspects:

• Portfolio Management –
• Business & Financial Management -
• Customer Focus -
• People/Team Management –
• Productivity Management & Improvement –
• Process & Quality Improvement -
  
  

Key Challenges

• To ensure availability of data and information for exhaustive credit appraisals as each of the proposals has their respective structuring complexities as per the customer, product & regulatory requirements.
• To build strong rapport with sales teams in order to elicit relevant and important information on customer profiles in order to mitigate risks
• To ensure faster TATs for approval of credit proposals in a highly competitive & dynamic market.
• To keep abreast with market/ regulatory/ product related insights and trends in order to enhance customer interactions and minimize credit or operational risks
• To ensure that credit and customer risk are mitigated while pending documentation is monitored and regularized
  
  

Enabling Skill Sets & Qualifications

• Critical skill required for this role are a strong analytical acumen, evaluation skills, detail orientation & decision making skills.
• The education & experience required to meet this profile are a Chartered Accountant or an MBA with minimum 8 – 10 yrs of experience in credit and risk functions of Banks/NBFCs
• Significant exposure to mortgage backed products in the self-employed segment with rich experience in underwriting
• Exposure to multiple geographies and location specific considerations
• Ability to take wholesome view and deduce patterns arising out of various actions
• Flair for numbers and an ability to understand processes read balance sheets and understand customer business models
• Systematic & Meticulous and Ability to perform under pressure
• Good analytical & logical abilities and Good communication
• High resilience, energy & initiative
• Demonstrate core company values, including high integrity and ethics
  
  

Result oriented

• Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated
  
  

Key Result Areas ( Max 1325 Characters)

Supporting Actions ( Max 1325 Characters)

Portfolio Management

• Regularly Review & Monitor the Portfolio of the region. Bring in the expertise of identifying the grey areas which need immediate attention of the management. Track the movement of the portfolio is in-line with management mandate.
• Quality is measured by delinquency, bounce rates, loss numbers, RCR and File quality scores are key deliverables
  
  

Business & Financial Management

• Calibrate the capacity plan in line with business needs
• Identify and act upon various risk arising out of credit/process activities
• Risk mitigation- bureau/rating agencies/collection reports to be reviewed
• Do periodical stress tests to ensure necessary actions are taken in markets having sharp movement in real estate prices
• Track and react to external influence on portfolio Bureau/rating agencies
  
  

Customer Focus

• Take decisions which are aligned to the management directive keeping customer in mind
• Bring in the efficiency in the system by enabling decisions being taken within defined timelines
• Understand the Salaried / Self Employed market dynamics for STSL business in smaller towns say tier 3 – 4 markets
  
  

People/Team Management

• Effective training and timely communication of policy & underwriting standard
• Manage and supervise direct reports with continuous engagement on portfolio performance, process controls and supervisory review
• Interaction with business and allied teams to incorporate changes
  
  

Strong interpersonal skills to manage team size of 10+ risk managers

Capable to mentor 3 - 4 middle layer Managers towards progressive career path

Productivity Management & Improvement

• Productivity and its management is the key deliverable
• Quality is measured by no of files managed on monthly basis
• Initiatives for improving the productivity at every level is also one of the key deliverables
• Job Purpose of Direct Reports : Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
  
  

Credit Manager/Area Credit Manager: To review STSL credit proposals and carry out all forms of required due diligence within stipulated turnaround times and co-ordinate with business team for resolution of credit risk concerns.

• Relationships : Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
  
  

Relationship Type ( Max 80 Characters) Frequency Nature ( Max 1325 Characters)

Internal

Head Risk

Sales team

Operations team

Other Support Functions

Weekly

Daily

Daily

Daily

MIS, intimation in cases requiring management intervention

MIS, intimation on major shortfall /defaults in portfolios Client servicing issues,

Disbursal completion

Business discussions for smooth operations

External

Clients

Daily

CRM & Proposal discussions, understanding the market pulse, Review Meetings and Collection Meetings

• Organizational Relationships : Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.
  
  

SIGN-OFF : Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.

Job Holder

Reports to – Manager

Name

Signature (needed for the hard copy)