Job Description

Area Collection Manager – Vehicle Finance

Experience: 4–8 Years | Product: Vehicle Finance | Focus: Hard Bucket / NPA Collections

Job Responsibilities

Manage hard bucket, Bucket 3+, 4+ and NPA vehicle finance collection cases.
Lead, guide and monitor the field collection team to achieve monthly recovery targets.
Handle high-risk and delinquent accounts through regular customer follow-ups and field visits.
Develop effective recovery strategies for overdue and difficult-to-collect accounts.
Monitor team productivity, daily collections, recovery percentage and bucket movement.
Allocate cases to team members and ensure proper coverage of assigned locations.
Coordinate with collection agencies and field executives for effective recovery.
Review daily MIS, pending cases and ageing reports to improve collection performance.
Handle customer negotiations, settlement discussions and repayment commitments as per company policy.
Ensure compliance with collection processes, regulatory guidelines and company standards.
Identify high-risk accounts and take timely action to control further delinquency.
Maintain strong coordination with branch, operations and senior management for collection-related activities.