Job Description

Managing team of leaders and Relationship Managers at Regional Level
Channel Management viz DSA Open Market & Direct Channel etc
Focus to continually increase the Book size, SOH and profitability of the Location
To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships.
Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)
To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence.
Resolving/Addressing regional level concerns
Drive adoption of various digital initiatives at regional level
To ensure right sourcing is being done at regional level
Deepen our market reach through trade meeting, industry associations, local forums etc.
Enhance X-sell opportunities such as KLI, KGI, etc
To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market
Drive high caliber client service from the Team
Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc
Improve efficiency by monitoring & overseeing continuous improvement of processes.
Benchmark and adopt best practices used in the Industry to further build efficiency at the region
Constantly share rapport with the operating units to customize and develop solutions
Mitigate risks and manage them actively
Ensure hygiene parameters such delinquency, churn, utilization etc are met at location