Key Responsibilities
- Conduct teacher training and product orientation sessions.
- Support schools in the effective use of digital learning solutions.
- Build and maintain strong relationships with school management and stakeholders.
- Monitor product usage and recommend academic interventions.
- Resolve academic and content-related queries raised by teachers.
- Identify upsell and cross-sell opportunities within assigned schools.
- Manage and guide school coordinators to ensure smooth operations.
- Ensure high customer satisfaction and timely reporting.
Required Skills
Academic Management, Teacher Training, Faculty Training, Curriculum Implementation, EdTech, Digital Learning, School Management, Stakeholder Management, Relationship Management, Customer Success, Academic Operations, Problem Solving, Communication Skills.
Qualifications
- Graduation/Post-Graduation in Maths, Science, English, Social Sciences, Commerce, or related disciplines.
- B.Ed. will be an added advantage.
- 4–6 years of experience in teaching, training, academic operations, or the education sector.
Skills: digital learning,customer,training,management
