Architect

Principal Duties and Responsibilities

• Responsible for the definition of CPQ & Billing capabilities on the CRM platform.
• Manages effective stakeholder engagement across all levels. This includes the ultimate users of
  
  

the platform, benefactors, executives and champions.

• Works with the product manager to groom features, breaks down stories and facilitates story
  
  

grooming with the scrum teams

• A talent multiplier who enables the team to continuously deliver, improve and increase velocity
• Understands and communicates the value being delivered by features in the platform.
• Encourages creativity and challenge traditional thinking to solve business problems
• Focuses on ensuring the platform is able to scale and deliver global standard capabilities
• Keeps abreast of industry trends through benchmarking, participation in professional
  
  

associations, etc. in order to lead strategic business direction

Required Skills

Expert level understanding of working with Salesforce. Understanding of

CPQ process and capabilities.

Ability to understand business problems and bridge with technology

capabilities

Experience with Agile teams and delivery. Experience as a product owner

across multiple scrum teams or product owner at a scrum of scrums level.

Strong, proven problem-solving skills with the ability to quickly analyze the

most expedient method to recover business operations

Must be committed to a culture of continuous improvement

Exceptional Customer Service Skills, In Addition To Extensive Experience

working in a team-oriented, collaborative environment.

Must be able to communicate effectively with users, executives and senior

leaders at all levels

Ability to effectively prioritize and execute tasks

Strong communication, influencing, and presentation skills