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Architect

Harris Computer Systems
12-14 Years
Pune, India
Early Applicant
  • Posted 3 months ago
  • Be among the first 10 applicants

Job Description

Essential Functions /Major Job Responsibilities

  • Ensures platform alignment with the business strategy
  • Provides consultative technical leadership to the platform team
  • Creates and maintains a detailed view of the existing architecture
  • Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
  • Resolves technical escalations, including responding to defects
  • Participates in process workshops
  • Assists in migrating configuration across instances
  • Oversee the implementation and maintenance of platform integrations
  • Oversee the security of the Now Platform

Job Requirements

Education and Certifications

  • Bachelor's Degree in Computer Science or related
  • ServiceNow Certified (preferably ServiceNow Application Developer, CSM Implementation Specialist (CIS), Technical Architect (CTA) or Master Architect (CMA))
  • ITIL Foundations Certification preferred

Experience

  • Total 12+ yrs of experience and 8+ years relevant work experience
  • Must have architectural experience with Service now
  • Must be willing to work in shifts
  • Experience in Solution Design and Architecture of ServiceNow specific projects of at least one module such as ITSM, CSM or ITOM.
  • Experience with complex software solutions.
  • Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
  • Success driving complex issues through analysis and resolution
  • Industry domain expertise
  • Experience writing technical functional specifications required
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Required Skills

Knowledge, Skills and Abilities

  • Proven experience in configuration, customization, development, and administration on the ServiceNow platform
  • Proven experience in implementing new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Control Lists, Workflow Activities, Flows, Script Includes, Transform Map etc.
  • Proven experience in working within both waterfall and Agile/Scrum methodologies.
  • Practical experience of setting up ServiceNow API's and MID servers
  • Practical experience with Web Technologies (XML, HTML, JavaScript, etc.) and relational databases
  • Practical experience in end-to-end delivery of ServiceNow integration with other third-party systems (Oracle, TFS, JIRA, Workday etc.) using: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
  • Strong understanding of ITIL concepts and policies for managing information technology infrastructure, development, and operations (ITIL Foundations certification preferred)
  • Excellent communication and interpersonal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner
  • Excellent conflict management and negotiation skills
  • Ability to train and support others on functional area-related topics.

Preferred Skills

  • Proven organizational skills
  • High energy, ambitious self-starter with an aptitude for learning and customer focus
  • Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction
  • Working knowledge of business value justification, business case development and financial modeling as it pertains to IT investment
  • Working knowledge of vendor management principles and procedures.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Information Technology
Employment Type:
Full time

Job ID: 148088743

Last Updated: 18-08-2026 02:36:35 AM
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