Job description:
- Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you are looking for a new opportunity where you can truly make a difference, we hope you will apply for a position with us.
Responsibilities:
Strategic Leadership:
- Develop and implement strategic initiatives to optimize the Accounts Receivable processes.
- Provide hands-on guidance and support to the Accounts Receivable team.
Billing and Receivables Management:
- Oversee the creation and distribution of invoices using various cycles and methods.
- Manage high-volume receivables, including daily cash and check deposits, and reconciliation of payments.
- Actively lead and supervise the collections process to minimize outstanding past due balances.
Audit, Compliance, and Process Enhancement:
- Conduct regular audits of invoice data to ensure accuracy and compliance.
- Proactively identify and mitigate errors that could pose collection risks.
- Review and enhance existing process SOPs to ensure efficiency and compliance.
Subject Matter Expert (SME) in A/R Processes:
- Become the SME in the company's A/R operational processes, design, and system setup.
- Assist in designing, configuring, and testing new customer A/R operational processes.
Customer Service Excellence:
- Foster a service-focused team culture to deliver an exceptional experience to clients and internal departments.
- Monitor and respond to client inquiries promptly, maintaining effective relationships across all departments.
Reporting, SLAs KPIs:
- Provide strategic reporting on AR Aging, DSO, and past due balances.
- Ensure the attainment of client SLAs and KPIs.
- Generate ad hoc reports as requested by internal and external parties.
Technology Management:
- Administer various key technologies used in the accounts receivable processes, including Workday, eRecruit, Access Database, SQL, etc.
Project Management:
- Lead and manage special projects as assigned or necessary to enhance overall AR efficiency.
Qualifications:
- Bachelor's degree in Accounting, Finance, Business, or related analytical majors.
- 7+ years of prior work experience in Accounts Receivable or Accounting field.
- In-depth knowledge of basic accounting principles, functions, and understanding of US GAAP.
- Proficiency in Microsoft Excel, including pivot tables, V-lookups, charts, data breakdown, summary, and analysis.
- Intermediary to advanced skills in MS Excel, MS Access, and SQL (a plus).
- Ability to work independently, exercise good judgment, and thrive in an ambiguous environment.
- Proven self-starter with a focus on continuous improvement, excellence, and exceeding expectations.
- Highly organized, detail-oriented, and effective communication skills both written and verbally.
- Ability to gather, analyze, and interpret data, and resolve issues in a timely and effective manner.
