AR Caller Trainee

Company profile:

Vee HealthTek is a leading consulting and professional services organization with headquarters in New York, USA and Bangalore, India. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost. Client satisfaction achievements have consistently qualified Vee HealthTek for the IAOP Global Outsourcing 100 list of the world's top outsourcing service providers and powered the company's growth onto the Inc. 5000 list as one of the fastest-growing American companies. We are also listed in Best Places to Work in Healthcare industries by Modern Healthcare.

Designation: AR Caller Trainee

Preferred Skills, Education and Experience:

Any graduate 

Prior calling experience would be an added advantage.

Fluent verbal communication abilities.

Roles and Responsibilities:

Review providers claim that have not been paid by the insurance companies

Follow-up with Insurance companies to understand the status of the claim - Initiate telephone calls or verify through payer websites or otherwise request the required information from insurance companies. Contact insurance companies for further explanation of denials and under payments and where needed, prepare appeal packets for submission to payers 

Based on the responses/ findings, make the necessary corrections to the claim and re-submit/ 

refile as the case may be

Document actions taken into claims billing system

Meet the established performance standards daily

Improve skills on CPT codes and DX Codes. Make collections with convincing approach.

Employment Mode: Full time

Shift Timing: Night shift (US Shift) 

Work location: Pune

Training Period: 4-5 Weeks