Dear Candidate,
Greetings from our recruitment team!
We have an exciting opportunity for the role of AR Caller – Denial Management (US Healthcare RCM) with an International Voice process.
Experience: 1 – 5 Years
Work Locations: Bengaluru / Chennai / Hyderabad
Shift: Night Shift (US Shift)
Mode: Work From Office
Job Description
We are looking for experienced AR Callers who have hands-on exposure in Denial Management within US Healthcare Revenue Cycle Management. Candidates must have worked on Physician Billing and/or Hospital Billing
Key Responsibilities
- Perform outbound calls to insurance companies for claim status follow-up
- Handle and resolve denied and unpaid claims
- Work on denial analysis, corrections, reprocessing, and appeals
- Review and interpret EOB/ERA
- Update call notes and actions in Epic system
- Work on aging reports (30/60/90/120+ days)
- Coordinate with coding, charge entry, and payment posting teams
- Ensure claims are processed for timely reimbursement
- Meet daily productivity and quality targets in an international voice environment
Required Skills
- Good understanding of US Healthcare RCM
- Experience in Denial Management
- Exposure to Physician Billing and Hospital Billing
- Knowledge of claim status, appeals, resubmissions, and rejections
- Familiarity with CPT, ICD-10, HCPCS codes (basic level)
- Hands-on experience in Epic software
- Excellent English communication (spoken & listening)
Eligibility
- Any Graduate (Life Sciences / Pharmacy / Nursing / Commerce preferred)
- 1–5 years of experience in AR Calling / Medical Billing
- Comfortable working in night shifts and international voice process
Regards
K Abhinav Hr.
7702444156
