AR Analyst I

Brief Description

The Accounts Receivable Associate will work in a fast-paced environment with a highly functional team in Zurn's accounts receivables department. This person will work directly with the customer to resolve issues, errors, and concerns that may arise. He / She will be responsible for cash application and processing customer debits, returns, pricing, freight, sales tax, and shortages, etc. Strong communication skills are necessary as the position requires interaction between customers, reps, managers, and internal departments.

Job Description:

• Actively address customer issues as they arise: Returns, billing and shipping errors, debits, complaints.

• Provide strategic customer service regarding collection issues, processing customer refunds, and review/process account adjustments.

• Communicate and drive resolution between the sales and customer care teams to provide high quality customer satisfaction.

• Process sales orders through customer credit limits and payment history.

• Work and interact with internal departments as well as external locations (i.e.: Reps, Area Managers, AR Collections team.)

• Receive and answer email communication.

Experience and Skill Required:

• B. Com Graduate or MBA (Finance) or equivalent Degree

• Minimum of 3-5 years of experience in a similar role.

• Must be organized, able to multi-task, and meet deadlines.

• Strong analytical and communication skills.

• Thorough knowledge of Microsoft Office; Excel, Word, Outlook

JOB LOCATION: Zurn Elkay India Hyderabad Office