Apptio

Resolve complex Apptio issues escalated from L1/L2,

• Support core TBM modules such as budgeting and forecasting / costing

• Communicating with the third-party vendors (internal or external) as required.

• Monitor and fix data load failures, ETL issues, mapping errors, and API based ingestion problems.

• Support and enhance dashboards, reports, KPI views, and assist stakeholders in understanding financial outputs.

• Maintain documentation/SOPs and KEDB's as required.

• Monitor system health, scheduled jobs, model run performance and collaborate with Apptio Support for platform-level fixes.

• Work with TBM Office, IT Finance, Cloud/Infra teams, and ERP/Data teams to ensure accurate cost transparency.

• Maintain data governance and ensure proper controls and documentation for financial models.

Resolve complex Apptio issues escalated from L1L2| Support core TBM modules such as budgeting and forecasting costing

Communicating with the third-party vendors (internal or external) as required.

Monitor and fix data load failures| ETL issues| mapping errors| and APIbased ingestion problems.

Support and enhance dashboards| reports| KPI views| and assist stakeholders in understanding financial outputs.

Maintain documentationSOPs and KEDBs as required.

Monitor system health| scheduled jobs| model run performance and collaborate with Apptio Support for platform-level fixes.Work with TBM Office| IT Finance| CloudInfra teams| and ERP

Data teams to ensure accurate cost transparency.

Maintain data governance and ensure proper controls and documentation for financial models.