Job Description:

Apprentice I

Principle Accountabilities
. Display rudimentary understanding of business area functions
. Perform basic job role functions with close supervision
. Assist experienced employees by performing entry-level tasks
. Operate required business area office equipment, business technology and software with close supervision
. Communicate in a professional manner using verbal and written communications
. Perform basic problem-solving functions
. Identify incremental process changes
. Monitor and report on assigned business area measurements
. Distribute business area required information, materials or documentation

Apprentice II

Principal Accountabilities
. Display advanced understanding of business area functions
. Perform advanced job role functions with moderate supervision
. Operate required business area office equipment, business technology and software with minimal supervision
. Communicate in a professional manner using verbal and written communications
. Perform advanced problem-solving functions related to the business area
. Identify and recommend incremental process changes
. Monitor and report on assigned business area measurements
. Distribute business area required information, materials or documentation

Apprentice III

Principal Accountabilites
. Displays specialized understanding of business area functions
. Perform advanced job role functions with minimal supervision
. Independently operate required business area office equipment, business technology and software
. Communicate in a professional manner using verbal and written communications
. Perform advanced problem-solving functions related to the business area
. Identify, recommend and implement incremental process changes
. Monitor, report and recommend improvements based on business area measurements
. Distribute business area required information, materials or documentation

. Customer service and detail-oriented mind set

Job Complexity
Varies based on role

Education/Experience
Varies based on role