Graduate Apprentice – Operations (12-Month Apprenticeship Program)- Kolkata
We are looking for enthusiastic and motivated graduates to join our 12-month Apprenticeship Program in our Operations team at Kolkata. This opportunity is ideal for fresh graduates who are eager to build practical business operations experience in a professional corporate environment.
This is a 100% Work from Office role.
Key Responsibilities
- Coordinate with customers and internal teams to support operational requirements.
- Schedule and support operational activities and business transactions.
- Maintain MIS reports and operational dashboards for management review.
- Follow up on customer requests to ensure timely closure.
- Support Account Managers in client deliverables and operational administration.
- Maintain customer records, contracts, operational documentation, and reports.
- Interact with customers and buyers to provide operational support and resolve queries.
- Manage email correspondence and maintain operational records.
Learning & Development
During the apprenticeship, you will:
- Learn business operations and industry best practices.
- Participate in process improvement initiatives.
- Develop customer service and account support capabilities.
- Build strong operational, communication, and problem-solving skills.
Eligibility
- Graduate in any discipline.
- Freshers are encouraged to apply.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Willingness to learn and work in a fast-paced environment.
- Must be willing to work from the Kolkata office on all working days.
What We Offer
- 12-month structured Apprenticeship Program
- Monthly stipend of INR 12,300
- Hands-on exposure to corporate operations and customer management.
- Opportunity to learn from experienced professionals.
- Professional development in a collaborative work environment.
