Job Description
About The Company
Who are we
Myntra is India's leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we've always believed in disrupting the ordinary.
We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We're bold in our thinking, agile in our execution, and collaborative in spirit.
Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.
We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.
From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.
Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.
Role - Apprenticeship (1 Year) - Marketplace Operations Location - Bangalore Who are we Myntra is India s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We re bold in our thinking, agile in our execution, and collaborative in spirit. Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in. We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms, and we are looking for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places, and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities. Roles & Responsibilities 1. Own the relationship with a select group of sellers as their relationship manager/contact. 2. Learn about the FAQ of seller questions and answer the seller questions to ensure a speedy readiness to start onboarding. 3. Understand the steps of onboarding and conduct multiple training sessions for sellers to help them understand the onboarding process 4. Help with Seller queries and help initiate any service tickets that they have from time to time. Work with the Seller Accounts team to help resolve open tickets. 5. Understand the process surrounding packaging, payments terms & frequency, accounts reconciliations and impart clarity to the sellers and understand the net settlement 6. Learn the system driven ungating logic and apply to sellers which are going live. 7. Help sellers understand the Seller Dashboard and their payment calculations 8. Help sellers understand the Offers and opt-in 9. Help sellers upload inventory on the seller portals and constantly check. Qualifications & Experience 1. Communication skills - speaking with clarity is very critical. 2. Ability to use tools like Excel and also Google sheets 3. Ability to speak effectively and share training decks with sellers.
Required Skills
business operations, analytical thinking, marketplace operations
Required Education
UG
