At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role
Ensure KYC Information is validated and submitted to Regulators in accordance with SBS/GDC regulations/guidelines and in partnership with the Compliance team
Relevant System Updates
Coordination for Record Retention and Retrieval
Update Customer demographic information on Source of Record
Work with Different Linkages for Effective Execution of Team Objectives
Teamwork in Implementing Key Initiatives to Achieve the Objectives of The Unit
Complete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines Set
Handling customer escalations and providing relevant resolutions
Assisting various stakeholders such as Compliance, GCP, ECU for adhoc activities
Participate, Collate, Generate and Report MIS to various stakeholders
Communication to be shared between KYC and SRT (Front line team) for customer's input
Minimum Qualifications
Bachelor's degree
Not more than 5 years of difference between highest education degree completion date and Joining date
Should not have enrolled in any prior Government Apprenticeship programs
Strong attention to detail and accuracy
Good communication and interpersonal skills
A willingness to learn and adapt to new tasks and challenges
Ability to maintain confidentiality
Preferred Qualifications
Proficiency in basic computer applications (e.g., Microsoft Office Suite)
