Job Description
Join the GenAI & Automation team to support AI-driven transformation initiatives across accounting, reconciliation, analytics, and reporting processes. This role is designed for commerce graduates who are interested in applying Generative AI, analytics, and automation tools to improve business operations and simplify manual processes.
You will work closely with business and technology teams to help implement practical AI-assisted solutions in a fast-evolving enterprise environment.
What You'll Work On
- Support GenAI-driven solutions for business processes across accounting, reconciliations, analytics, and reporting
- Use AI tools and LLMs for summarization, classification, document analysis, and insight generation
- Assist in automating manual workflows using low-code and automation platforms
- Work with structured and unstructured business data from enterprise systems
- Support dashboards, operational reporting, and workflow automation initiatives
Responsibilities
Key Responsibilities
- Assist in identifying opportunities for AI and automation within business processes
- Support development of AI-assisted workflows using Generative AI and automation tools
- Analyze and document existing manual processes and suggest improvements
- Support LLM integration activities including prompt design, testing, and output validation
- Help monitor and troubleshoot automation solutions and reporting processes
- Prepare documentation aligned with governance, controls, and audit requirements
What You'll Learn
- Practical use of Generative AI in enterprise environments
- Prompt engineering and AI-assisted workflow implementation
- Business process automation and operational transformation
- Enterprise reporting, controls, and governance practices
- Hands-on exposure to Power Platform, analytics, and automation tools
Qualifications
- B.Com graduate
- Strong interest in:
- Generative AI
- Automation
- Analytics and reporting
- Business process improvement
- Comfortable working with data and business reports
- Basic knowledge of Excel and business applications
Preferred Skills
- Familiarity with
- Microsoft Excel
- Power Automate / Power Apps
- Awareness of AI tools such as ChatGPT, Copilot, or other Generative AI platforms
- Good analytical and problem-solving skills
- Ability to learn new tools and technologies quickly
- Strong verbal and written communication skills
Nice to Have
- Certifications or coursework in:
- Data Analytics
- Generative AI
- Power Platform
- Internship or academic project exposure in analytics, reporting, or automation
- Understanding of accounting, reconciliations, reporting, or finance operations
Who Fits This Role
We are looking for candidates who:
- Are curious about AI and emerging technologies
- Enjoy solving business problems using technology
- Can think logically and work step-by-step
- Are eager to learn and experiment with new tools
- Work well in collaborative team environments
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
