TSummary:
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Key Responsibilities:
1 to 2years of experience in Technical Production
Minimum 1-year experience in handling Audio / Video devices to manage event production
Excellent communication skills, with neutral accent
Excellent written communication skills with email etiquette
Fundamental Technical know-how on system trouble shooting
Ready to learn new technologies
Technical Experience:
Should be able coordinate and supervise all aspects of a production event, from the creative to the administrative
Should be able to oversee and take care of all elements of pre-production, production, and post-production work
Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group
Technologist to respond to the Customer queries predominantly through Voice Interaction and through email, chat.
Additional Skills:
Unified Communication and Collaboration Operations
Unified Communication and Collaboration Implementation
Good to have Video Conferencing infrastructure knowledge/experience
Professional Attributes:
Excellent verbal and written communication skills
Customer handling skills and good interpersonal skills
Ability to take complete ownership of the tasks
High level of initiative and innovative ideas
Positive Attitude towards work
Ability to work as Team
Work independently with minimal assistance
Additional Information:
- Any degree 15 years of Full-time education
Project Role:
SW/Application Tech Support Practitioner, RRN No RRN00017073
Role Type Backfill
Back fill y.ravishankar
LWD 02 Mar 2026
Exit Movement Exit
