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Application Tech Support – Software License Management Professional

4-12 Years
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Job Description

  • Manage and monitor software licenses to ensure compliance with licensing agreements and policies.
  • Handle support tickets and prioritize issue resolution within defined timelines.
  • Conduct root cause analysis for recurring technical and licensing issues.
  • Implement preventive measures and process improvements for support operations.
  • Maintain and update technical documentation for troubleshooting and knowledge sharing.
  • Collaborate with multiple teams and contribute to key operational and technical decisions.
  • Optimize software licensing usage to reduce operational and licensing costs.
  • Support software asset management activities and maintain compliance records.
  • Stay updated with emerging technologies, software licensing models, and industry best practices.
  • Support cloud-based applications and related license management activities. 

More Info

Function:
Employment Type:
Open to candidates from:
Indian

About Company

Logicplanet IT Services (India) Pvt. Ltd., incorporated in 2007 and headquartered in Hyderabad, operates as a software publishing, consulting, and IT solutions provider. The company delivers enterprise technology services including software development, digital transformation, and IT staffing solutions. With expertise in areas such as embedded systems, QA automation, ERP, and cloud technologies, Logicplanet supports global clients by combining technical innovation with workforce solutions, positioning itself as both a technology partner and a recruitment facilitator.

Job ID: 147405465