Provides technical support activities for a software production processing environment. Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
Detects, diagnoses and reports related problems.
Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.
What you bring:
7-11 years of experience in: Switch ,Unix, SQL and Shell scripting
Should have hands on experience on automation production support
Having knowledge on IST Switch.
Should have good experience in handling incidents ,Excellent communication skills
Added Bonus if you have:
Knowledge of FIS products and services
Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
