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Application Support (Unix/Linux, Python)

Application Support (Unix/Linux, Python)

Infosys
Fresher
Not Disclosed

This job is no longer accepting applications

Job Description

  • Provide L2 production support for enterprise applications in Unix/Linux environments
  • Monitor application health, logs, and system performance to ensure uptime and SLA adherence
  • Troubleshoot and resolve application, batch job, and system-related issues
  • Perform log analysis, debugging, and root cause analysis for recurring incidents
  • Support Python-based applications/scripts, including debugging and minor enhancements
  • Monitor and manage batch jobs, scheduling, and job failures (AutoSys/cron or similar)
  • Coordinate with L1/L3 teams, developers, and infrastructure teams for issue resolution
  • Handle incidents, service requests, and problem management in line with ITIL processes
  • Support deployments, releases, and environment validation activities
  • Maintain documentation, SOPs, and knowledge base articles

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