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Application Support Senior Engineer I

Alter Domus
Hyderabad
5-10 Years
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  • Posted 19 hours ago
  • Over 50 applicants
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Job Description

We are seeking a highly skilled and motivated Application Support Engineer to join our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service within the financial industry. As an Application Support Engineer, you will be responsible for providing technical support for eFront invest, a financial software application to manage closed ended fund activity, ensuring their smooth operation, and resolving any issues that arise. You will collaborate closely with our Platform Delivery team to diagnose and address bugs, implement fixes and enhancements, and contribute to the overall improvement of our products.

Responsibilities:

  • Provide functional and technical support for eFront Front Invest - via phone, email, and ServiceNow
  • Troubleshoot functional, data and performance issues with eFront Invest and its connected interfaces
  • Provide qualitative analysis of business user needs and evaluate the feasibility of their requirements
  • Design and Develop new features, solutions, and interfaces in line with best practices
  • Document and maintain support procedures, knowledge base articles, and technical documentation
  • Work with our larger IT team on special projects to integrate eFront into the larger AD ecosystem

Skills/Qualifications:

  • 5+ years experience working in an application support role
  • Knowledge of eFront Front Invest or other asset management applications
  • University degree (master or bachelor) in IT
  • Knowledge in relational databases: MS SQL Server
  • Professional Experience with VB.Net, SQL, Powershell or Javascript languages
  • Familiarity with version controlling systems (GIT, SVN)
  • Experience with agile software development lifecycle methodologies (Scrum, Azure DevOps)
  • Highly motivated with a strong sense of commitment and teamwork
  • Highly analytical and strong problem-solving skills Excellent communication and collaboration skills.
  • You have fluent oral/written communication skills in English.

More Info

Job Type:
Permanent Job
Industry:
Financial Services
Role:
Application Engineer
Function:
Manufacturing/Engineering/R&D
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Alter Domus

Enabling your growth in alternative investments through end-to-end expertise and technology.

Driven by a deep understanding of what it takes to succeed in the alternatives market, Alter Domus have developed an unmatched offering to meet and anticipate the ever-changing needs of investment managers and asset owners worldwide. Everything we do is sharply focused on mitigating risks, reducing costs, creating efficiencies, and ultimately driving growth.

It starts with the expertise of our people; experienced in every aspect of alternative investments, across multiple geographies and jurisdictions, we know first-hand the technical complexities and operational challenges you face and importantly how to overcome them to drive growth.

And when it comes to technology, whether we’re enabling operational efficiencies, providing intuitive platforms to manage products, or offering the latest data and analytics solutions to enhance decision-making, we turn what some see as facts, figures, or data points into competitive advantage for some of the biggest names in alternatives.

Job ID: 120001293

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Last Updated: 18-03-2026 03:47:20 AM
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