Application Support Professional

Logic Planet

Delhi NCR

3-6 Years

Save

Posted a day ago
Be among the first 10 applicants

Early Applicant

Quick Apply

Job Description

Key Responsibilities

Provide timely and effective application support to resolve customer issues
Troubleshoot, debug, and analyze application issues to identify root causes
Collaborate with development and technical teams to implement fixes and enhancements
Monitor application performance and ensure system stability and reliability
Develop and maintain detailed documentation of support processes and troubleshooting steps
Analyze customer feedback to identify recurring issues and drive improvements
Participate in training sessions and knowledge-sharing activities to enhance technical expertise
Ensure adherence to support SLAs and escalation procedures

More Info

Job Type:

Industry:

Role:

Function:

Employment Type:

Open to candidates from:

Indian

About Company

Logic Planet

Logicplanet IT Services (India) Pvt. Ltd., incorporated in 2007 and headquartered in Hyderabad, operates as a software publishing, consulting, and IT solutions provider. The company delivers enterprise technology services including software development, digital transformation, and IT staffing solutions. With expertise in areas such as embedded systems, QA automation, ERP, and cloud technologies, Logicplanet supports global clients by combining technical innovation with workforce solutions, positioning itself as both a technology partner and a recruitment facilitator.

Job ID: 147782257

Jobs by Skill - IT