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Application support manager
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Application support manager
Learning Candid India Private LimitedThis job is no longer accepting applications
Job Description
• Background in Application Support/Production Support (L1 & L2)
• Prior experience in playing the role of Support Manager
• Ensure a good understanding of the Application and the overall architecture to guide and co-ordinate between the customer and backend teams
• Plan, Delegate and Monitor support activities based on Junior staff members’ individual strengths, skill sets and experience levels.
• Provide support and help the team resolve issues.
• Generate monthly management status reports
• Ensure high level customer satisfaction
• Good Communication skills
• Prior experience in playing the role of Support Manager
• Ensure a good understanding of the Application and the overall architecture to guide and co-ordinate between the customer and backend teams
• Plan, Delegate and Monitor support activities based on Junior staff members’ individual strengths, skill sets and experience levels.
• Provide support and help the team resolve issues.
• Generate monthly management status reports
• Ensure high level customer satisfaction
• Good Communication skills
More Info
Job Type:
Function:
Employment Type:
Key Skills
Application support manager
java support projects
About Company
LCIPL