Application Support Executive (Fresher)

Only Fresher's are recommended for this Position

Role and Responsibilities:

Managing Applications of the Organisation.

Providing technical support to teams within the organisation, and to external clients when

required

Training to team members on new development/ existing module of different system as

per the requirement

Develop MIS and Dashboard for management presentation/ reference

Provide telephone/email/chat and remote diagnostic of technical issues related to

different Applications, system training, operation, configuration, customization,

performance, and usage of assigned roles.

Diagnosis & resolving of the problems and troubleshooting.

Applies diagnostic techniques to identify problems, investigate causes and recommend

solutions to correct failures in the system.

Functional/Technical skills:

IT literacy around applications and systems.

Knowledge of MS Excel, Word, PPT.

Knowledge of Testing applications.

Behavioural Skills/Communication Skills

Good verbal and written communication

Pleasing personality

Strong logical sense

Unflappable Temperament (Listening ability and patience)