Application Support Engineer

Sterling Talent

Bengaluru

3-7 Years

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Posted 15 days ago
Over 300 applicants

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Job Description

Experience in a 2nd line Technical Operations or Application Support role
Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management.
Proven track record of delivering exceptional customer service to end users, with a focus on meaningful communication.
Ability to troubleshoot basic to advanced computer operations and software issues.
Proficient in database configuration changes (SQL, MongoDB, RDS).
Strong knowledge of SQL and Database Scripting languages
Understanding of software development practices, concepts, and technologies.
Familiarity with technical and business environments and processes.
Ability to understand product development processes and how support interacts with them
Insight into the functional aspects and technical behavior of operating systems, development environments, and deployment practices.
Self-motivated with a strong initiative and able to organize and correctly prioritize own work based on business impact or customer needs
Experience with working on knowledge databases, capturing, updating or creating new articles
What Were looking for:
Proficient in database configuration changes (SQL, MongoDB, RDS)
Experience in working with C#, .Net core/Framework, IIS, MS SQL, PowerShell
Bachelor s degree in an IT related direction (computer engineering or any stream)
Experience in software development and/or .Net application support
Strong analytical mind, you can quickly seize a situation
Flexible, autonomous and well-organized

More Info

Job Type:

Permanent Job

Industry:

Recruiting, Staffing Agency

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Sterling Talent

At Sterling Talent Services, we endeavor with a firm resolution that we are an extension of our client and therefore we perform as a responsible mediator of their organisation. We have an established database of a variety of prospective candidates, and we continually emphasis on upgrading the database by exploring new sourcing resources. We understand that each client is unique, so we try provide to their requirements accordingly with a spectrum of fresh perspective & young talent of management professionals, capable to provide high degree of solutions. We perform our best to provide customized solutions to our clients keeping in view the dynamic range of Clients’ corporate culture, management style and vision. Our mission is “To emerge as a respectable Human Resource Solutions Company, synergizing with our clientele to provide world-class human capital solutions, proving to be of great value to client organisations”.

Job ID: 119073949

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