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SE-Mentor Solutions (P) Ltd

Application Support Engineer(SJ-IQ)

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Job Description

Team : Akhila/Deepa Katta

Location: Bangalore

Work Mode: Hybrid

Responsibilities

  • Work closely with production support and Infrastructure teams to ensure high availability and performance.
  • Develop and Maintain CI/CD pipelines using GitLab for continuous deployment to Azure WebApps.
  • Develop and maintain applications performance using Azure Monitor and Application Insights, proactively addressing issues.
  • Develop and troubleshoot Azure Communication Services.
  • Handle authentication and access issues related to MS Entra with MFA
  • Perform SQL queries, tuning, and maintenance tasks on Azure Database for PostgreSQL - Flexible Server.
  • Ensure all deliverables are in accordance with SOPs and work instructions, meeting quality and timeline metrics
  • Ensure he/she demonstrates the highest standards of accountability by effective communication, reporting, and handling/escalating of all technical and functional issues in a timely manner
  • Establish and maintain effective project/stakeholder communication
  • Anticipate and identify delivery delays or errors and make sure the customers/stakeholders are advised of progress and actions being taken
  • Analyze performance of Team activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent re-occurrence
  • Identify areas for improvement and automation in the process
  • Share daily/weekly reports with team and stakeholders

Education/Qualifications

  • Any Bachelor's degree B.E, B.Tech or equivalent
  • Work experience with 8 years of experience.

Frontend

Next.js(v15+) with App Router

React (v19)

  • Backend/Database

PostgreSQL (Azure Database for PostgreSQl -Flexible Server), SQL, MongoDB

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Job ID: 148881363