Application Support Engineer

Qualitykiosk Technologies Private Limited

Mumbai

1-3 Years

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Posted 13 hours ago
Over 200 applicants

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Job Description

Hands on experience of APM (Application Performance Monitoring)
Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM Experience on Ticketing tool like Service Now, Jira, ITSM
Good Knowledge of SQL and Linux and Basic understanding of Java Basic understanding of Incident Management Process and Lifecycle
Basic understanding of SLA/KPIs Basic knowledge of Microsoft Excel and Power Point Good Decision making, analytical and time management skills.
Multitasking abilities Ability to work from office.
Ability to commute to office on self-basis.
Excellent communication skills
Flexibility to work in 24/7 shifts
Providing RCA for Incidents and preparing chronology.
Supporting Application Team with SR and extracting result from Database as required.

More Info

Job Type:

Permanent Job

Industry:

Cloud Data Services

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Qualitykiosk Technologies Private Limited

Ready to propel your life’s work forward We seek trailblazers from around the world to help us delight consumers and shape the future. Imagine what you can accomplish when you combine your experience and skills with our global brand powerhouse.

Job ID: 107427727

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