Application Support Engineer – Java / Spring Boot

Job Description

Responsibilities

• Provide daytoday L1/L2 support for applications built using Java, Spring Boot, and microservices.
• Perform basic debugging, log analysis, and initial investigation of issues.
• Write and execute SQL queries for diagnosing data discrepancies and application failures.
• Use knowledge of Java and Python to understand code behavior and assist in identifying technical faults.
• Monitor application performance and proactively identify potential issues.
• Handle incidents by logging, tracking, and escalating to senior engineers or development teams as needed.
• Work closely with crossfunctional teams to ensure timely issue resolution.
• Document issues, solutions, and functional workflows for future reference.
• Support release activities, deployment checks, and environment validations.
• Maintain adherence to SLA timelines and support processes

Requirements

• 4–5 years of experience in application or production support.
• Good understanding of Java, Spring Boot, and microservices (for analysis, not coding).
• Ability to analyze logs, error traces, and identify potential root causes.
• Proficiency in SQL query writing for basic troubleshooting.
• Working knowledge of Python scripts and functional flows.
• Familiarity with incident management and ticketing systems.
• Strong problemsolving skills and attention to detail.
• Good communication skills and willingness to coordinate with multiple teams.
• Fast learner and gogetter, comfortable with dynamic environments and complex applications.