We are looking for Application Support Specialist for Jio for Guwahati Location.
Details below:
Technical Skills Required:
- Understanding the entire application lifecycle, and ensure smooth operations and maintenance.
- Should have working experience of managing a large scale enterprise deployment.
- Troubleshooting and Problem-Solving:
- Identifying and resolving application-related issues, including root cause analysis, is a core responsibility.
- Cloud Technologies:
- Familiarity with cloud platforms (RHOS / AWS / Azure / GCP) and their services relevant to application operations.
- Monitoring and Logging:
- Experience with application performance monitoring tools and logging systems for proactive issue detection.
- Security Best Practices:
- Understanding and implementing security measures to protect applications and data.
- Database Management:
- Knowledge of database concepts and management tools relevant to the applications supported.
Soft Skills:
- Team Leadership and Management:
- Ability to motivate, mentor, and manage a team of application support engineers.
- Communication Skills (Written & Verbal):
- Effectively communicating technical issues to both technical and non-technical audiences.
- Problem-Solving and Critical Thinking:
- Analyzing complex issues, identifying root causes, and developing effective solutions.
- Project Management:
- Managing application-related projects, including timelines, resources, and risk assessment.
- Time Management:
- Prioritizing tasks and managing time effectively to meet deadlines and service level agreements (SLAs).
- Adaptability:
- Adjusting to changing priorities and technologies in a dynamic environment.
- Conflict Resolution:
- Managing conflicts within the team and with other stakeholders.
- Interpersonal Skills:
- Building and maintaining positive working relationships with team members, other departments, and vendors.
