Primary Duties and Responsibilities:
- Design, Plan, Install, Administer and Troubleshoot applications, systems, and
- services in production and lab/test environments
- Analyze and resolve complex problems including interoperability issues caused
- by hardware, software, or network components
- Participate in architecture/design review, requirements analysis, capacity
- planning and provide guidance to development and product management teams
- Assist in Integration of applications and services with network management
- tools and other enterprise tools
- Develop KPIs and other system metrics for capacity planning, performance
- management, and monitoring
- Oversee daily operations of large-scale carrier grade systems; schedule,
- document and implement maintenance and troubleshooting procedures as
- necessary
- Pro-actively communicate status to project managers, upper management, and
- customers
- Participate in an on-call rotation to maintain 24x7 service support
QualificationsQualifications:
- 4+ years experience administering applications and services hosted on Linux
- (RHEL and derivate) operating systems
- 2+ years experience planning, integrating, and operating carrier or enterprise
- grade high-availability telecom solutions
- Understanding of Systems and Network Architecture of large-scale distributed
- networks
- Understanding and working knowledge of IP networks and security devices
- including routers, switches, load balancers, firewalls, and VPNs
- Experience integrating with monitoring, analytics, and network management
- tools and products such as Splunk
- Possess strong interpersonal and communication skills
- Demonstrated problem solving and incident management skills
Optional Desired Qualifications:
- Experience with an automation framework such as Ansible, Chef, or Puppet
- Experience with Foreman helpful
- Experience with Virtualization software, such as VMware, helpful
- Scripting or coding experience is helpful
- Knowledge of and/or experience operating within a compliance framework,
- such as PCI, helpful
Education and Certifications:
- Bachelor s degree or equivalent experience required
- ITIL certification preferred
