Application Support Engineer
Future Soft India Private LimitedThis job is no longer accepting applications
Job Description
We are looking for a skilled and experienced Application Support Engineer to join our team. The ideal candidate should have 5-8 years of experience in application support, troubleshooting, and maintenance, with a strong understanding of .NET technologies and SQL Server. This role requires excellent problem-solving skills, attention to detail, and the ability to collaborate with development teams to ensure smooth application functionality.
Key Responsibilities:
- Provide technical support and troubleshooting for business-critical applications.
- Analyze, diagnose, and resolve application-related issues in a timely manner.
- Work closely with development teams to address bugs, performance issues, and enhancements.
- Monitor application performance and take proactive measures to prevent downtime.
- Manage and optimize SQL Server databases, including query performance tuning and debugging.
- Perform root cause analysis and document resolutions for recurring issues.
- Support application deployments, updates, and patches in collaboration with the DevOps team.
- Maintain incident and change management documentation to ensure compliance with business processes.
Required Skills & Qualifications:
- 5-8 years of experience in application support and troubleshooting.
- Strong knowledge of .NET technologies (C#, ASP.NET, Web API, MVC, etc.).
- Expertise in SQL Server, including writing complex queries, stored procedures, and performance tuning.
- Hands-on experience in application monitoring, debugging, and performance analysis.
- Good understanding of incident management, change management, and ITIL processes.
- Strong problem-solving and analytical skills with a proactive approach to issue resolution.
- Excellent communication skills to interact with internal teams and stakeholders.
Preferred Skills:
- Experience with cloud platforms such as Azure or AWS is a plus.
- Familiarity with DevOps practices, CI/CD pipelines, and version control tools (Git, Bitbucket).
- Knowledge of automation tools to improve efficiency in application support tasks.
More Info
Key Skills
About Company
Incorporated in the August of 1988 as a software consultancy by technocrats with an excellent background in computing technology.
Over the years, FutureSoft has successfully executed projects in varied business areas, on a mix of host based and client/server based platforms.
A few of world�s prestigious multi-national companies have proudly chosen FutureSoft as their Software Solutions Provider and Systems Integrator.
This faith was further strengthened when Microsoft chose us as a Microsoft Certified Solution Provider.
The focus has been consistent in adopting a solutions oriented approach and state of the art tool and techniques, to implement high quality, cost effective mechanised solutions.
The FutureSoft team of over hundred dynamic professionals with cross-functional skills pool in their vast experience in diverse software environments, in creating fully integrated solutions. As a Microsoft Certified Solution Provider, FutureSoft maintains rigid industry standards through in-house quality guidelines and procedures.
About Recruiter
Haritika
