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Job Description
Job Title:
Application Support EngineerJob Description
We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
. Challenge Conventions
. Deliver outcomes unimagined
. Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Please find the JD below:
Shift 1- 6.30AM to 3.30PM
Shift 2- 2.30PM to 11.30PM
3-6 years in L1/L2 Application Support, Cloud Operations, or SRE role
Strong hands-on experience with Java 11, Spring Boot, and microservices-based application troubleshooting
Working knowledge of Google Cloud Platform (GCP) - GKE, CloudSQL, Memorystore, IAM, Cloud Logging
Proficiency in SQL and PostgreSQL / CloudSQL - query debugging, data validation, performance diagnostics
Experience with Dynatrace or similar APM tools for application and infrastructure monitoring
Familiarity with containerized environments - Kubernetes (GKE), Docker, pod lifecycle management
Experience with CI/CD pipelines - GitHub, Jenkins (build/deploy troubleshooting)
Linux command-line proficiency (log analysis, process management, scripting)
Understanding of ITIL processes and ITSM tools for incident lifecycle management
Location:
IND Bangalore - 55, Divyasree Towers, Bannerghatta Main RoadLanguage Requirements:
Time Type:
Full timeMore Info
Key Skills
CloudSQL
APM tools
Cloud Logging
Memorystore
Linux command-line
GKE
ITSM tools
Java 11
About Company
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
