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Application Support Engineer

3-9 Years
8 - 20 LPA
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Job Description

Key Skills:

  • Must-Have: ATM, Linux
  • Nice-to-Have: Incident Management

Industry: Financial Services

Job Summary: We are seeking a skilled ATM-Switch Application Support professional to join our team. The ideal candidate will have a strong background in ATM systems and Linux environments, with a focus on supporting the Sparrow Switch application. This role is critical in ensuring the smooth operation of our ATM services across PAN India.

Required Qualification: B.E., B.Tech in Computer Engineering

Roles & Responsibilities:

  • Provide application support for the Sparrow Switch application, ensuring optimal performance and availability.
  • Monitor and troubleshoot ATM-related issues, collaborating with cross-functional teams to resolve incidents efficiently.
  • Maintain documentation of support processes and procedures to enhance team knowledge and efficiency.
  • Participate in incident management processes, ensuring timely resolution and communication with stakeholders.
  • Assist in the deployment and configuration of ATM software updates and patches.
  • Conduct root cause analysis for recurring issues and implement preventive measures.

Bachelor of Elementary Education (B.El.Ed)

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

Job ID: 146275435

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