About Ascendion
Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
- Build the coolest tech for world's leading brands
- Solve complex problems and learn new skills
- Experience the power of transforming digital engineering for Fortune 500 clients
- Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About The Role
Job Title: Salesforce L3 Engineer
Experience: 5+ years
Key Responsibilities
- 24X5 weekends on call support-Defect Triage and Management (including Backlog Management); -Minor Enhancements (Guidewire Policy Centre and Smart Comm document templates)
- Code Fixes (Code fixes for issues related to Guidewire Policy Centre and Smart Comm document templates)
- Coordination of fixes with GW and SC vendors (including initial investigation and analysis of defect/issue;
- Product/Actuarial Support: Proprietary/Bureau and SBT / Non SBT updates Monthly Installation for coverages, product model rates, rules, forms inference, forms authoring, and forms mapping on an agreed schedule while minimizing impact to operations.; Includes conducting analysis, supporting the adoption decisions process, applying/merging updates, making changes for SBT and non SBT LOBs, executing and supporting testing
- Maintenance of historical inference documentation, Release Planning and management for new or updated enhancements for GW and SMARTCOMM
- Vulnerability fixes -Support the vulnerability fixes for the in-scope applications. Support for cloud infrastructure and vendor infrastructure not in scope. (Applying vulnerability fixes patch released by Guidewire or SmartComm);
- Maintain documentation
Required Skills
Billing Focused Role
- 24X5 weekends on call support
- Defect Triage and Management (including Backlog Management)
- Minor Enhancements
- Code Fixes
- Coordination of fixes with vendors (including initial investigation and analysis of defect/issue
- Maintenance of historical inference documentation
- Release Planning and management for new or updated enhancements
- Vulnerability fixes -Support the vulnerability fixes for the in-scope applications. Support for cloud infrastructure and vendor infrastructure not in scope. (Applying vulnerability fixes patch released by Guidewire)
- Maintain documentation
Mandate Skills
- Guidewire ACE Certification
- Data Dog Experience
- AWS S3 Bucket
- Bitbucket experience
- TeamCity experience
- Billing Center Experience
- App Event experience
Location: India - Gurugram Sector 30
Want to change the world Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
