Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Master Data Management (MDM)
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that business applications run smoothly and effectively, while also documenting processes and solutions for future reference. Your role will be pivotal in maintaining the integrity and reliability of the systems that support essential business functions.
Roles & Responsibilities
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Master Data Management (MDM).
- Strong analytical skills to assess system performance and identify areas for improvement.
- Experience with data integration and data quality management.
- Familiarity with database management systems and data modeling techniques.
- Ability to work collaboratively in a team-oriented environment.
Additional Information
- The candidate should have minimum 7.5 years of experience in Master Data Management (MDM).
- This position is based at our Mumbai office.
- A 15 years full time education is required.
