Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Power Business Intelligence (BI)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring the smooth operation of applications, and implementing solutions that enhance system performance. You will engage in continuous learning to stay updated on the latest technologies and methodologies, contributing to a culture of innovation and excellence within the organization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Provide training and guidance to junior team members on troubleshooting techniques.
  
  

Professional & Technical Skills

• Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI).
• Strong analytical skills to assess and resolve application issues effectively.
• Experience with data visualization and reporting tools to enhance business insights.
• Familiarity with database management and querying languages to support application functionality.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
  
  

Additional Information

• The candidate should have minimum 3 years of experience in Microsoft Power Business Intelligence (BI).
• This position is based at our Hyderabad office.
• A 15 years full time education is required.