Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales and Distribution (SD)
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage in training and mentoring junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD). - Strong understanding of business processes related to sales and distribution. - Experience with troubleshooting and resolving issues in SAP SD modules. - Familiarity with integration points between SAP SD and other SAP modules. - Ability to analyze system performance and recommend improvements. Additional Information: - The candidate should have minimum 3 years of experience in SAP Sales and Distribution (SD). - This position is based at our Bhubaneswar office. - A 15 years full time education is required.