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Application Support Engineer
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Architecture
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Role Summary
The AWS IaaS Administrator manages, supports, and optimizes AWS cloud infrastructure services. The role covers provisioning, administration, monitoring, security, automation, operational support, and continuous improvement of AWS-based infrastructure platforms while ensuring high availability, compliance and operational excellence.
Key Responsibilities
AWS Infrastructure Administration
Provision and manage AWS IaaS resources.
Administer EC2 instances across Linux and Windows environments.
Configure and manage VPCs, routing, VPN connectivity and network security.
Support high availability and disaster recovery requirements.
Monitoring & Operations
Monitor cloud infrastructure using CloudWatch and enterprise monitoring tools.
Troubleshoot infrastructure, network, storage and performance issues.
Manage alerts, incidents and service requests.
Participate in on-call support and major incident management.
Security & Compliance
Implement IAM policies and role-based access controls.
Support compliance requirements including GxP, SOX and security controls.
Manage AWS security services, encryption and audit logging.
Ensure adherence to organizational cloud governance standards.
Infrastructure Automation
Automate provisioning and operational activities using Terraform, CloudFormation, PowerShell, Python and shell scripting.
Support Infrastructure as Code implementation.
Backup, DR & Continuous Improvement
Manage AWS Backup solutions.
Validate backup and restore activities.
Participate in DR testing and recovery exercises.
Recommend infrastructure optimization and cloud cost optimization opportunities.
Drive operational excellence and automation improvements.
Technical Skills & Certifications
Skill Area
Details
Must Have / Required Skills
AWS EC2, VPC, ELB/ALB/NLB, Route 53 EBS, EFS, S3 IAM, KMS, CloudTrail CloudWatch, AWS Systems Manager, AWS Backup Linux Administration - RHEL, CentOS, Amazon Linux Windows Server Administration DNS, DHCP, TCP/IP and VPN Terraform / CloudFormation Git, Jenkins or Azure DevOps Scripting in PowerShell, Bash or Python
Good to Have
Container technologies such as ECS/EKS Splunk AppDynamics Enterprise production support experience
Preferred Certifications
AWS Certified SysOps Administrator - Associate preferred
FDE-Specific Expectations
Strong ownership of operational outcomes.
Automation-first approach to infrastructure operations.
Ability to work closely with client platform and infrastructure teams.
Focus on reliability, compliance and operational excellence.
Continuous improvement mindset for cost, stability and automation.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Architecture
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Role Summary
The AWS IaaS Administrator manages, supports, and optimizes AWS cloud infrastructure services. The role covers provisioning, administration, monitoring, security, automation, operational support, and continuous improvement of AWS-based infrastructure platforms while ensuring high availability, compliance and operational excellence.
Key Responsibilities
AWS Infrastructure Administration
Provision and manage AWS IaaS resources.
Administer EC2 instances across Linux and Windows environments.
Configure and manage VPCs, routing, VPN connectivity and network security.
Support high availability and disaster recovery requirements.
Monitoring & Operations
Monitor cloud infrastructure using CloudWatch and enterprise monitoring tools.
Troubleshoot infrastructure, network, storage and performance issues.
Manage alerts, incidents and service requests.
Participate in on-call support and major incident management.
Security & Compliance
Implement IAM policies and role-based access controls.
Support compliance requirements including GxP, SOX and security controls.
Manage AWS security services, encryption and audit logging.
Ensure adherence to organizational cloud governance standards.
Infrastructure Automation
Automate provisioning and operational activities using Terraform, CloudFormation, PowerShell, Python and shell scripting.
Support Infrastructure as Code implementation.
Backup, DR & Continuous Improvement
Manage AWS Backup solutions.
Validate backup and restore activities.
Participate in DR testing and recovery exercises.
Recommend infrastructure optimization and cloud cost optimization opportunities.
Drive operational excellence and automation improvements.
Technical Skills & Certifications
Skill Area
Details
Must Have / Required Skills
AWS EC2, VPC, ELB/ALB/NLB, Route 53 EBS, EFS, S3 IAM, KMS, CloudTrail CloudWatch, AWS Systems Manager, AWS Backup Linux Administration - RHEL, CentOS, Amazon Linux Windows Server Administration DNS, DHCP, TCP/IP and VPN Terraform / CloudFormation Git, Jenkins or Azure DevOps Scripting in PowerShell, Bash or Python
Good to Have
Container technologies such as ECS/EKS Splunk AppDynamics Enterprise production support experience
Preferred Certifications
AWS Certified SysOps Administrator - Associate preferred
FDE-Specific Expectations
Strong ownership of operational outcomes.
Automation-first approach to infrastructure operations.
Ability to work closely with client platform and infrastructure teams.
Focus on reliability, compliance and operational excellence.
Continuous improvement mindset for cost, stability and automation.
More Info
Key Skills
About Company
Skills:
Pytest, Data Warehouse Concepts, Sql, Python, Cloud ETL, Airflow, Google BigQuery, GCP Components, Workflow Orchestration, Cloud Composer, Data Quality Tools, CI/CD, Data Pipeline ETL Testing
Skills:
Microsoft Technologies, Microsoft IIS web services administration and configuration, Advanced knowledge of Azure analytics and KQL, Advanced knowledge of card payment and bank transfer processing, SQL backups experience, Advanced scripting and automation capabilities, Microsoft Azure and AWS cloud hosting platform administration, Advanced Microsoft Active Directory configuration and support, Windows Server and desktop management and configuration, Advanced Microsoft SQL server experience