Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Architecture
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability and efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in AWS Architecture.
- Experience with cloud infrastructure design and deployment using AWS services.
- Strong understanding of system monitoring and incident management within cloud environments.
- Ability to troubleshoot complex application and infrastructure issues effectively.
- Familiarity with automation tools and scripting to streamline support tasks.
Additional Information:
- The candidate should have minimum 3 years of experience in AWS Architecture.
- This position is based at our Pune office.
- A 15 years full time education is required.
, 15 years full time education
