Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Enterprise Edition
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Monitor system performance and implement improvements to enhance reliability and efficiency.
- Mentor junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Enterprise Edition.
- Strong knowledge of application lifecycle management and troubleshooting techniques.
- Experience with middleware technologies and integration frameworks.
- Ability to analyze logs and system metrics to diagnose complex issues.
- Familiarity with database management and query optimization.
- Excellent communication skills to effectively collaborate with cross-functional teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Java Enterprise Edition.
- This position is based at our Pune office.
- A 15 years full time education is required.
, 15 years full time education
