Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Vendor Invoice Management

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

We are seeking an experienced SAP VIM Consultant with strong expertise in OpenText Vendor Invoice Management and OpenText Core Archive solutions. The candidate will be responsible for supporting, configuring, and enhancing invoice management processes across Accounts Payable operations.

Roles & Responsibilities

Configure and support SAP VIM by OpenText for end-to-end invoice processing.

Manage and support OpenText Core Archive for invoice document archiving and retrieval.

Configure and troubleshoot invoice ingestion through:

Email-based invoice capture

IDoc-based invoice processing

Support various invoice scenarios including:

PO-based invoices

Non-PO invoices

Down Payment Invoices (PO-based and Non-PO-based)

Configure and maintain standard VIM approval workflows.

Support VIM Chart of Authority (CoA) approval matrix integrated with SAP HR Mini Master.

Manage VIM Block Resolution processes and workflow configurations.

Analyze and resolve invoice exceptions, workflow issues, and integration-related incidents.

Collaborate with business users, AP teams, and technical teams for process improvements.

Perform testing, documentation, deployment support, and post-production stabilization activities.

Support enhancements, upgrades, and continuous improvement initiatives within the SAP VIM landscape.

Required Qualifications

5+ years of SAP experience with at least 3 years in OpenText VIM implementations/support projects.

Strong knowledge of OpenText VIM architecture and invoice lifecycle management.

Experience with OpenText Core Archive configuration and support.

Hands-on experience with workflow customization, approval routing, and exception handling.

Understanding of SAP FI/AP business processes.

Experience working with IDocs, email integration, and invoice capture mechanisms.

Strong troubleshooting and stakeholder management skills.

Preferred Qualifications

Experience with SAP S/4HANA environments.

Knowledge of SAP Workflow and SAP Basis administration.

Exposure to OpenText ICC/BCC and OCR-based invoice capture solutions., 15 years full time education