Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft ASP.NET

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to users and stakeholders.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of application support strategies to enhance system performance.
• Document and communicate technical issues and resolutions effectively to both technical and non-technical stakeholders.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft ASP.NET.
• Strong understanding of web application development and deployment processes.
• Experience with troubleshooting and debugging applications in a production environment.
• Familiarity with database management systems and SQL.
• Knowledge of software development life cycle methodologies.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Microsoft ASP.NET.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education