Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Application Development
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Cloud Application Development.
- Experience with cloud-based application environments and integration techniques.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Familiarity with software debugging and diagnostic tools.
- Ability to work with multiple business systems and understand their interdependencies.
- Good communication skills to effectively collaborate with technical and non-technical teams.
Additional Information:
- The candidate should have minimum 3 years of experience in Oracle Cloud Application Development.
- This position is based at our Pune office.
- A 15 years full time education is required.
, 15 years full time education
